Fitbit Acquires Coin

Re:Fitbit Acquires Coin by taylorwc on Wednesday May 18, 2016 @03:15PM (#11724889)

Interesting. I've had a Fitbit since 2012 (the Ultra) and have had almost uniformly positive experiences with customer service.

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Re:Fitbit Acquires Coin by iamdave on Wednesday May 18, 2016 @03:49PM (#11725263)

Echoed. Bought a Fitbit Charge a few years ago, band started separating, I tweeted them and got a response within 20 minutes, and a new Fitbit Charge about 8 days later. I've since upgraded to the Charge HR.

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Re:Fitbit Acquires Coin by dowskitest on Wednesday May 18, 2016 @03:27PM (#11725010)

Agreed. I had a brief (~10m) online chat and then received a new Charge HR a couple days later for one with a broken power connector.

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Re:Fitbit Acquires Coin by deadlycrayon on Wednesday May 18, 2016 @03:40PM (#11725149)

Same here. Customer service was great at replacing my fitbit four times. Needless to say, I don't use fitbits anymore.

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Re:Fitbit Acquires Coin by lfowles on Wednesday May 18, 2016 @04:08PM (#11725439)

I lost my cheapo fitbit at the car dealership (it clipped onto the seatbelt of a certain car I test drove), and Fitbit sent it back after it was found.

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