Re:Upwork now takes 20% of freelancer earnings
by mchmch on Wednesday May 04, 2016 @09:43AM
(#11628245)
I have recently had 2 very negative experiences with Upwork.
In the worst of the two, A freelancer defrauded me and several other clients through the Upwork platform, taking our money hourly while promising work but never delivering anything and then stopping all communication. I have had a "customer care" case open for 33 days so far and after dozens of emails they are standing by the freelancer even though his account has been suspended and they acknowledge he did the same thing to other clients.
I emailed the Upwork CEO Stephane Kasriel about this,[email protected], but he did not respond :(
In the worst of the two, A freelancer defrauded me and several other clients through the Upwork platform, taking our money hourly while promising work but never delivering anything and then stopping all communication. I have had a "customer care" case open for 33 days so far and after dozens of emails they are standing by the freelancer even though his account has been suspended and they acknowledge he did the same thing to other clients.
I emailed the Upwork CEO Stephane Kasriel about this,[email protected], but he did not respond :(