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Re:Hire characters, not skill sets. My most important questi... by nommm-nommm on Thursday April 28, 2016 @09:55AM (#11588844)
This is the reason why I find "tipping" food servers for "good service" so perverse. the quality of the service you get is almost always a function of how well the place is managed.

Was your hard working server set up for failure by someone making 4 times her wage? A good manager can take a terrible team and make them a great team.

Re:Hire characters, not skill sets. My most important questi... by humanrebar on Thursday April 28, 2016 @12:46PM (#11590165)
I usually tip well and complain to management when I get bad service for this reason. Unless business is slow and the server is obviously goofing off in the back or something.