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Re:iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs by freehunter on Wednesday April 27, 2016 @12:16PM (#11581767)
That was a theme at a place I used to work a few years ago, but it was internally. How can we accommodate employees who don't have Internet access at home. Mainly focused on truck drivers who live a hundred miles away from their distribution center and park their truck at home at night, with the question being "how can they log their miles". So we needed a VPN that could support dial-up, and a trucker logging tool that supported dial-up, but also the helpdesk support tools needed to be able to be used on dial-up so the helpdesk could walk them through any issues interactively. But we didn't want to spend any money supporting it, so we kept a Windows 3.1 server running so we could run the Novell system that truckers used to log into the dial-up VPN with.

We finally put Internet access in all of the warehouses and told the truckers they had to end their night at the warehouse and log their hours there. Several drivers quit because it was too much of a burden to drive that far every day. But then we finally got to upgrade the software to support showing customers where the trucks were at and how long it would take to get to their locations.

It would be awesome if technological progress was more evenly distributed across the population.

Re:iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs by fluxquanta on Wednesday April 27, 2016 @12:45PM (#11582107)
My argument in the meeting was that our company has over 15,000 clients who are businesses themselves, and maybe 100 of them don't have internet access. Most of these clients intentionally keep their computers disconnected because "the internet causes viruses".

I understand that any good company wants to provide quality service to all of their existing customers, but dedicating resources and devising workarounds for that small percentage of disconnected customers (to the detriment of the thousands of others) while our mission statement is to "capture market share" seems counter intuitive to me.

Re:iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs by freehunter on Thursday April 28, 2016 @09:20PM (#11593175)
I was agreeing with you and trying to provide a complimentary example :) It's hard to grow when you're hindered by the long forgotten past.
Re:iPhone Sales Drop, and Apple’s 13-Year Surge Ebbs by fluxquanta on Friday April 29, 2016 @01:17PM (#11597175)
Yeah, sorry, I didn't mean to come off as confrontational in my response. Just venting frustration to the aether.