Arq 5: Massively faster backup and restore for Mac and Windows

Re:Arq 5: Massively faster backup and restore for Mac and Wi... by Jenkins2000 on Tuesday April 12, 2016 @12:08PM (#11480787)

I purchased the Lifetime Upgrades in September 2015. Now it tells me there is a $25 upgrade fee to go to version 5. I emailed support a few hours ago to confirm. If this is true, I am extremely disappointed and feel cheated. Notice on the form to buy a new license it doesn't say anything about "Lifetime Upgrades for this major version _only_ which will be obsolete in a few months". I sure hope this is just a bug that they will fix.

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Re:Arq 5: Massively faster backup and restore for Mac and Wi... by leejoramo on Tuesday April 12, 2016 @01:07PM (#11481357)

There is an apology for the delay on twitter. Looks like your license for Arq 5 should be coming.

https://twitter.com/arqbackup/status/719924424263249920

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Re:Arq 5: Massively faster backup and restore for Mac and Wi... by Jenkins2000 on Tuesday April 12, 2016 @01:21PM (#11481518)

Thanks! My faith in them has been restored :)

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Re:Arq 5: Massively faster backup and restore for Mac and Wi... by sreitshamer on Tuesday April 12, 2016 @02:42PM (#11482341)

We're sending Arq 5 license codes to all lifetime purchasers. Sorry for the delay. If you don't get one today please email [email protected].

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