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A comment on Namecheap live chat social engineering leads to loss of 2 VPS. Parent comment

Re:Namecheap live chat social engineering leads to loss of 2... by gist on Tuesday April 12, 2016 @10:58AM (#11480104)
Example of on HN expecting everyone (newbies and all) to know who you are. This happens with DANG and SAMA comments as well. Back when PG used to comment also happened. Look at their profiles, really no explanation of who they are here:

https://news.ycombinator.com/user?id=pg

https://news.ycombinator.com/user?id=dang

https://news.ycombinator.com/user?id=sama

Why is it so hard to put info in your profile or to put a footnote in your comments for the newbies? Would you have your business act this way? Reply to a person's inquiry and not say who you are and what you do? Of course not.

[ Parent | on HN ]
Re:Namecheap live chat social engineering leads to loss of 2... by mikeyouse on Tuesday April 12, 2016 @12:24PM (#11480936)
He posted this down the thread which starts with:

> Disclaimer: I'm CIO @ Namecheap

https://news.ycombinator.com/item?id=11479810

[ Parent | on HN ]
Re:Namecheap live chat social engineering leads to loss of 2... by prawn on Tuesday April 12, 2016 @05:18PM (#11483665)
Still not outrageous to think that people might be able to give rookies some context rather than check the full thread for other comments doing so.
[ Parent | on HN ]
Re:Namecheap live chat social engineering leads to loss of 2... by HemanHeartYou on Tuesday April 12, 2016 @12:07PM (#11480777)
given the context of the reply, any person of average intelligence should be able to figure it out (or just google)
[ Parent | on HN ]
Re:Namecheap live chat social engineering leads to loss of 2... by SixSigma on Tuesday April 12, 2016 @12:30PM (#11480986)
Well I read the reply :

"we offer service X"

could be from anybody trying to say they offer the service, not obvious at all it is a representative of Namecheap

[ Parent | on HN ]