They are still having people make very fundamentally flawed assumptions about the data, which results in incorrect conclusions, and they are still not presenting the results in a way that people correctly interpret them. That being said, those are really hard to solve, and models that would try to correct for them would likely require a lot more data and be overly conservative for more people.
What are your reasons for disliking Optimizely?
Should have everything you would ever want to know about the method.
I agree with you that the problem of inference and interpretation between A/B data, algorithms, and the people who make decisions from them is a hard one and worth working on.
That said, I do think the two sources of error our stats engine addresses - repeatedly checking results, and cherry picking from many metrics and variations - did make progress in having folks correctly interpret A/B Tests. This did result in more conservative results, but the benefit was that the variations that do become significant are more trustworthy. I think this was absolutely the right tradeoff to make for our customers, and trustworthyness is a pretty important aspiration for stats/ML/data science in general.
Of course I did write the thing, so I'm not very impartial.
My issue with Optimizely are mainly how they essentially ditched us as (paying) customers. We were admittedly small-fish, but we were paying and were willing to pay more, but they switched to Enterprise-vs-Free without any middle grounds. Enterprise was way too expensive for us. Free didn't include essential features, so we were just stuck.
I ended up writing an open-source javascript A/B test client[0] (and recently also an AWS-lambda backend[1]), but it still has a way to go...
Disclaimer: I do stats work at VWO, an Optimizely competitor.
(Also if you want to read our tech paper, here it is: https://cdn2.hubspot.net/hubfs/310840/VWO_SmartStats_technic... This describes our Bayesian approach, which we believe to be less likely to be wrongly interpreted by non-statisticians.)
Not that I'm trying to defend Optimizely (I'm not a huge fan, but for other reasons...).
I can't vouch for the quality either, but they did publish something about it[0] - that at least looks quite scientific. Happy to read any critique of course.
[0] http://pages.optimizely.com/rs/optimizely/images/stats_engin...