Re:Lessons learned while protecting Gmail
by wstrange on Tuesday March 29, 2016 @08:15PM
(#11386042)
Would a cell phone provider forward to any number on a verbal request over the phone? That seems pretty sketchy to me.
[ Parent
| on HN ]
Customer service turns out to be the weakest link for many services[1][2]. I would not be surprised at all if this were the case.
[1]: http://krebsonsecurity.com/2015/12/2016-reality-lazy-authent...
[2]: https://medium.com/@espringe/amazon-s-customer-service-backd...
Check this out:
https://youtu.be/bjYhmX_OUQQ?t=2m30s
A phone provider's key goal is to continue to provide charged-for services to their customers, not to secure your bank account or dns registrar account... They'll do whatever's needed to allow paying customers to pay or pay more.
Re:Lessons learned while protecting Gmail
by sametmax on Wednesday March 30, 2016 @06:14AM
(#11388205)
It makes sense : their business it not security. Companies use them for that, and never asked for permission, they don't have to honor it.
Alhough as a customer, I'd like my phones not to be redirect to anybody asking for it, but I understand they don't have the security measures a bank should have.