Re:Privacy – Forget Your Credit Card
by adrr on Thursday March 24, 2016 @05:52PM
(#11356771)
If you signed up online, the company must provide a way to cancel online per visa rules. Check their TOS, they probably list a way to cancel online via email or whatever.
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Got a citation on this? I'd love for it to be true, since it'll save me a lot of effort. But WSJ, for instance, requires you to cancel via phone even if you sign up online.
https://usa.visa.com/dam/VCOM/download/about-visa/15-April-2...
Section: 5.9.8.2
"Provide an online cancellation procedure if the Cardholder's request for goods or services was initially accepted online"
Nice find. From some other quick research, if there is a violation, you have to report it to Visa via phone or mail.
Looks like they used to have an online form a several years ago, but it went missing. Various blog/forum posts indicate that most people have had no luck getting any sort of response from Visa via mail.