Telcos are actually a great example of how the free market (eventually) routes around incumbents who fail to satisfy market demand.
The telcos have stalled residential broadband for decades, leaving most of the US stuck with early 2000s-level cable modems or DSL. None of them will make a move.
So what happened? https://fiber.google.com/about/
I wish you were right. I'm in Fremont, a half hour from Mountain View and Google. Google Fiber's still not available.
> Companies don't have to be told to improve, either, not when their competitors are improving and eating market space. At least, that's how it works in theory. A lot of industries have turned into demilitarized zones, both sides opposed but neither making a move. Telecom is the best example of how bad this gets.
And yet even telecoms have invested huge swaths of capital to get us to 3G then LTE.
The problem is that they basically habe a nonaggression pact. You'll find either AT&T or T-Mobile in any given area; not both. This means that, if you don't like their prices or their service...well, what are you gonna do? Build your own telco?
This lack of competition leads to a sort of mini-monopoly, meaning that they basically have no reason to not jack up prices.
That is, until Google comes along and kicks them out, as another comment points out.
Yeah, okay. Until you hear stories like this.....
https://www.techdirt.com/articles/20131012/02124724852/decad...
Companies don't have to be told to improve, either, not when their competitors are improving and eating market space. At least, that's how it works in theory. A lot of industries have turned into demilitarized zones, both sides opposed but neither making a move. Telecom is the best example of how bad this gets.