Again I said it was anecdotal, meaning that it was just a story that illustrates a point that the parent comments were making. But for fun I decided to look at my order history and found that from 2013 to 2014 the money I spent on Amazon dropped 55%, and from 2014 to 2015 it dropped 86%.

I'm only one customer, but clearly I'm not the only one with a growing frustration, and this case (since that's the only one I can attest to) they're losing real money, and I would cause that a disservice.