News for hackers. Stuff that matters.
Re:If too many users are wrong, it's probably your fault (2011) by alsetmusic on Tuesday January 12, 2016 @06:34PM (#10891246)
Along those lines, I worked in a support position where I learned to just let go when people didn't want to learn.

Me: Here's how I fixed it, this takes only one step... User: Oh, this stuff is over my head. I don't want to know. Me: In that case, it was magic.

The user ended up finding my boss to commend me for being so easy to work with.

There are no comments on this comment yet.