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A comment on The Surreal Story of StubHub Screwing Over a Kobe Fan. Parent comment

Re:The Surreal Story of StubHub Screwing Over a Kobe Fan by mikeash on Thursday January 07, 2016 @02:45PM (#10860205)
Yeah, the "Fan Protect Guarantee" is more like "Fan Protect Guarantee Unless The Price Goes Up A Lot."
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Re:The Surreal Story of StubHub Screwing Over a Kobe Fan by DrScump on Thursday January 07, 2016 @10:26PM (#10862728)
This.

The old Stubhub (pre-eBay) made a BIG deal of denied-at-door situations, and local managers had broad discretion to source replacement tickets, even at higher cost.

Nowadays, they realize that doing so is not profitable in the short term.

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