Re:The Surreal Story of StubHub Screwing Over a Kobe Fan
by URSpider94 on Thursday January 07, 2016 @06:30PM
(#10861651)
As others have mentioned, in many cases the seller doesn't physically have the tickets at the time of sale, and might only get them a few days before the game. Ticketmaster cooperates with venues to do this to -- dum dum dum -- avoid ticket resale. That's the problem.
So a big part of this problem is that StubHub is letting sellers cheat buyers out of massive appreciation by not giving them a reasonably deadline for delivery, nor penalizing the sellers for failing to perform.
The potential costs to correct the situation don't have to be an issue, because StubHub could conceivably push those costs onto the seller trying (and in this case apparently succeeding!) to cheat the system. They could write their seller contract to state that the seller is responsible for all costs borne by StubHub acquiring replacement tickets, and that would remove their incentive to pull stunts like this.