People will blindly follow a tutorial online that tells them how to activate this option, and continue to contact Philips for support. I've worked on products that have these unsupported/advanced modes, and customer queries on them are constant and time-consuming, even to simply dismiss (and, of course, those customers then go on to leave bad reviews, et cetera).
Re:Philips Hue blocks 3rd party lights
by hcf on Monday December 14, 2015 @11:06PM
(#10735869)
The Chromebook method (to disable write protect) requires you to open the device and remove a specific screw, it's beyond just blindly following instructions.
People will blindly follow a tutorial online that tells them how to activate this option, and continue to contact Philips for support. I've worked on products that have these unsupported/advanced modes, and customer queries on them are constant and time-consuming, even to simply dismiss (and, of course, those customers then go on to leave bad reviews, et cetera).