Re:Macbook charger teardown: surprising complexity inside Ap...
by twerkmonsta on Wednesday November 25, 2015 @02:48PM
(#10629180)
I had an Apple charger fray and light my office on fire. Not much damage beyond burned carpet, but that was only because I was in the room and caught the fire immediately. After calling the company and escalating the issue up to a vice-president, they did nothing but replace the charger. It seriously disturbed me how unconcerned they were of a potentially deadly safety problem. It turned me off of Apple as a company and potential employer. Never wanted to work there after that.
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Re:Macbook charger teardown: surprising complexity inside Ap...
by tomcam on Wednesday November 25, 2015 @03:27PM
(#10629456)
You're smart not to work there. Lousy place for someone who wants a decent wage and a 40-hour week.
As for their ignoring your problem... I'm afraid I might do it too. This comes from a formerly idealistic person. If they admit to a problem, they open themselves up to lawsuits. I have been sued before and I learned that telling the truth was not in my favor. Feel a little bad to admit this, but there you are.
Re:Macbook charger teardown: surprising complexity inside Ap...
by imh on Wednesday November 25, 2015 @07:30PM
(#10630670)
I had a similar problem and couldn't even get them to replace the damned thing. They said it was 'normal wear and tear' or something. It was absolutely infuriating that they called a clear fire hazard normal. So then I got an off-brand charger and never looked back.