I think there used to be a balanced trade - like exists in many small banks and credit unions now. For holding your money with FDIC insurance and whatnot, the banks got fractional reserve and the right to lend your money at a particular interest rate - which they then shared a small piece of.

Now, banks are predatory. They charge you fees for everything (including having a deposit account!!), barely if at all share revenues derived from your money, and routinely flirt with disastrous insolvency, propped up only by the largest government on Earth.

That's why people feel like they've gone from customer to Matrix-style energy plant.

I think it probably started when the banks became less profitable, right?

Wait... Did that happen? Or was it their need to be always more profitable than before?

I think the interest rate wars are part of what caused the savings and loans crisis for example.

I'd like to think I'm a supplier to my bank.

I think "supplier" would've been a more accurate term when bank accounts actually paid interest. Savings accounts at my bank pay 0.01%; standard CD rates top out at 0.05% for a 1-year.

(I do have a high-yield online-only savings account that pays significantly more than that, and feel like I'm much more of a supplier to them, although in some way "supplier" connotes that I'm actively doing work to provide a product or service for them, which I don't feel toward my bank. But the article is about retail banks; the bargain with most retail banks these days is "They give you convenience; you give them money, which they can loan out to make more money." That's much more like the bargain that Internet companies and TV make than the one that say AdSense, App Developers, and Uber make.)