Re:Designing a Mobile App for Maximum Growth
by wlesieutre on Wednesday October 28, 2015 @05:36PM
(#10467606)
This is my issue with them. Maybe I do need a tooltip to figure some feature out. But I certainly don't know which one I need yet.
If you bombard me with "Hit the + button to make a new document!" on first launch, of course I'm going to dismiss the tips. It's 2015. Figured that one out on my own.
Better to design an app where functions aren't hidden in secret menus and I can explore without accidentally screwing things up. Is that too much to ask?
Re:Designing a Mobile App for Maximum Growth
by nostrademons on Wednesday October 28, 2015 @03:18PM
(#10466624)
Offer a "Help" action that brings them back for whatever screen you're currently on.
The problem with forced screen of tooltips in the very beginning is that you haven't had a chance to explore the app yet, and so it's hard to mentally assign importance to them. And later, they're gone.