> Maybe they feel that even people doing delivery jobs are entitled to be home with their family at the end of the day?

More to the point, maybe they feel that the higher wage costs for that kind of shift work aren't worth whatever cost savings in other areas it would provide.

Plenty of people work jobs where they are not at home in the evening, so I'm not sure this argument is the most effective. Second and third shift are real things for factory workers, almost everyone in a hospital, grocery store clerks, gas station attendants, janitors almost everywhere, security guards, emergency responders, hell anything that's open after 5pm (which is a ton of stuff).

So yeah, adding a second shift isn't unheard of. My grandpa worked second shift his whole life, and I worked third shift the whole way through college.

Just because people do work 2nd shift does not mean it is ideal for them to do so. So I think parent is commenting to say that it is possible that delivery companies value work life balance for their employees and that is a good thing. Market forces change things sure (second shift becomes required to compete), but the first shift schedule is a benefit that I am sure a lot of delivery people appreciate.