Ask HN: Map issues while using Uber

Posted by dknight on Sunday August 23, 2015 @02:32PM
from the ask-hn dept.

I frequently face problems related to maps while using Uber. http://intosimple.blogspot.in/2015/07/failed-optimization-probably.html describes the problem. I have notified Uber multiple times about it but they have not done anything noticeable [Probably, Google should be notified but I was assuming Uber will build a case with Google]. Do you face such problems with Uber ?

( 2 comments | 3 points | on HN )

Re:Ask HN: Map issues while using Uber by joshribakoff on Sunday August 23, 2015 @02:45PM (#10106359)

I was at the airport terminal, and my driver was less than a mile away. I entered my destination 3 counties over. Rather than having the driver enter the terminal to pick me up, it routed him to my destination (without me) and back, a total of a 30+ mile drive for the "pickup". Needless to say I canceled the ride when I saw the bug. The Uber support didn't offer much recourse.

On a side note, I had a driver go reverse on the highway when he noticed a navigation problem in the app. I complained to Uber & they offered a canned apology. After threatening to "blog" about it I finally got a refund for the inefficient routing & near death experience.

[ Parent | on HN ]

Re:Ask HN: Map issues while using Uber by 27182818284 on Monday August 24, 2015 @06:41PM (#10113323)

Uber knows it has map issues, which is why I suspect they snatched up the recent 10-year map veterans from Google when they could.

[ Parent | on HN ]