tsturzl

Out of the top 10 hosting companies, only the 3 largest ones could probably have sustained these attacks, and even those providers would like suffer at least minor outages. The problem wasn't lack of prevention, but scale of attack. There comes a point where the attack, even when mitigated can cause issues.

They were able to mitigate the attacks quickly, but their bandwidth was saturated.

I agree with this. They're service clearly doesn't include monitoring as a mention commodity, and the monitoring that they provide pro-bono isn't network monitoring. If you want to know that kind of thing, you should have the monitoring in place to do so, or simply subscribe to their RSS.

No VPS provider ever has sent out emails. The only hosting company I ever left was DigitalOcean, because they kept having really silly problems and at the time NY1 was the only datacenter with private networking, which is ridiculously silly to think that your infrastructure communicates over the internet. And the private networking was "experimental" for the longest time, and very limited.

I don't think Linode did anything wrong. And moving to another host, I garuntee you that they will not do this either. Chances are if you move hosts you may feed the shitty business who performed this DDoS.

Linode has always been this way. They are not extremely open from a business standpoint, but from what I can see they are fairly transparent from a technical standpoint. They have released a statement about this outage, and past outages. Smaller outages usually don't get public announcements, but often you'll see something on the forums, or you can figure out the problem by opening a ticket.

I've had pretty good communication with Linode and I've always had really good customer service. I don't think Linode is nearly as verbose about their internal business affairs and going-ons as the startup world seems to be, but I think competition has driven many companies to do the same, and the rapid evolution in this market makes it a reasonable effort to constantly keep the public in the loop.

As far as my experience, they've never with held information that I needed to know. But I understand why people are suspicious, and I think this suspicion is paranoia. These attacks are clearly espionage, and if they knew who was doing it, they'd have taken legal action by now.

Still sticking with Linode. This is definitely not their fault. If anything I blame ISPs for letting it happen. ISP's could just simply filter traffic by filtering forged packets, then dropping traffic at a backbone would be trivial, making most botnets obsolete.

AWS and Google have resources in place for their own benefit, and hosting with them means you get these benefits to some degree. But the issue is that this complicated infrastructure is only reachable by giants(amazon, google, rackspace, etc). AWS probably spends enough money, collectively, on DDoS mitigation and fallback that it could acquire another hosting company for that sum of money.

The to consider the shady practices of who ever is trying to sabotage Linode's business, the likely goal is to direct business elsewhere. So you may end up moving to a hosting company who is shady enough to have caused you a loss of profits for their own profits. Somethings up here, and I'm really curious to find out who did this. I'm not leaving a business because they were a victim of espionage.