throwaway707765

Agreed. If the ERP is not customizable to your company, then the employees will find ways to work outside of the ERP.

Then you end up with teams having their own Dropbox and a bunch of custom Excel templates. Worse yet, employees waste 20-30% of their time manually converting their custom process into the ERP.

Then if a key employee leaves, suddenly people wonder why the ERP isn’t correctly working anymore, without realizing that person was the glue, binding the actual custom process with the mandated ERP.