I‘m in a new role as an Enterprise Release Manager for a large cooperation. My job is to manage the releases of multiple software products on a variation of different hardware setups (trains). While I have some solid experience I‘d like to deepen my knowledge with some books covering this area. Release managers and fellow HNs - what is a must read on your list?
We're Zammad - an Open Source Zendesk alternative. Our beautiful and award winning ticketing / customer service system grows in numbers of users and supporters every day. So it's time for our already international team to grow as well.
Zammad is made of a Rails (5.1, 5.2 soon) REST API backend which powers a SPA build with jQuery, Coffeescript, Spine.js, SCSS. Feel free to check it out over at https://github.com/zammad/zammad
Frontend: We started out with Coffeescript and jQuery (as may other Rails projects out there) but want to migrate our frontend over to a more modern approach. We're looking for someone professional, reliable and experienced to support us with that with the option to take a leading role in the process and for the frontend in general.
Fullstack: We're in the final phase of completing our "zero (known) bugs" goal and already started working on refactoring the whole code base while providing new functionalities that our users and customers love. Help us with creating an exceptional Open Source developer experience, codebase and tool in general. We'd love to welcome someone with a strong Rails and/or Javascript background to the team.
UI/UX: Our beautiful and award winning UI / UX is mentioned in all of the positive feedback we receive over various channels. It's crucial to us that we keep that level as the application grows and extends. We're still searching for someone who is willing to take over the responsibility and freedom that comes with it to make the UI / UX of our SPA even better.
I'm looking forward to hear from you lovely people.
Get in contact via [email protected] and refer to Thorsten. Thanks!
Full disclosure: I'm part of the maintainer staff.
[1] https://github.com/zammad/zammad/ [2] https://zammad.com
Commercial page: https://zammad.com/ Source: https://github.com/zammad/zammad Org page: https://zammad.org/ Foundation page: http://zammad-foundation.org/
Background: The founder and creator of the OTRS ticket system build an open source Zendesk alternative with some pretty neat features which can be found here: http://days.zammad.org/
Can't wait to read your feedback and what you think.