tepehuani

Why is Google Workspace tech support so bad?

Posted by tepehuani on Tuesday October 08, 2024 @02:17AM
from the self-post dept.

Sorry for the rant, I know "corporate SaaS support isn't built to actually help people, and their staff isn't set up to succeed" isn't super original, I'm just baffled about the obviousness of all.Working in IT in a mid-sized company that mostly runs on Google Workspace. It seems very clear that due to either size and/or complexity of a Google sheet (some of our Ops people miss Excel too much),...

( Read More... | 10 comments | 15 points | on HN )

Ask HN: What are good resources for building good 2-factor processes?

Posted by tepehuani on Tuesday July 09, 2024 @05:41AM
from the ask-hn dept.

As the title says, I'm looking for useful resources on how smart people build strong multi-step authentication processes. Especially looking for how people handle the "real life" issues like people changing/losing their phone number, emergency access, etc - I'm not working in a fully E2E encrypted environment, so the range of possible things I could be doing seems very wide and probably someone...

( Read More... | no comments | on HN )

Re:Investigation: Who’s Telling the Truth about Disco Elysium? on Tuesday May 30, 2023 @01:57AM (#36121557)

Minor character mentions like "I wrote the dialogue for {CharacterA}", nothing that would spoil anything if you hadn't seen it in-game already, fully focused on the people behind the game.

Re:Investigation: Who’s Telling the Truth about Disco Elysium? on Monday May 29, 2023 @04:54PM (#36118018)

Seriously impressive documentary work as usual from People Make Games, and strong Everyone/Everything Sucks Here vibes throughout. Friends don't let friends develop overly ambitious indie games.