swies
All our .exes are signed, app config information comes over https, and downloads are all checked for hashes that match our testing before being automated. We're not just naively adding silent switches either, we'll automate clicks to get through less well-behaved installers when needed.
Why can you trust Ninite? Money. Thousands of businesses pay us for Ninite Pro and the free version is our marketing department. We're extremely careful to make sure our updates come out on time and junk free.
I'd love to make a Mac version someday, but the problems are so much worse on Windows so we're focusing there.
Our pro-version SAAS business model works great.
Plus we started Ninite because junkware enraged us so much. It's just punching down at non-technical users. I'd kill the company before doing that.
Anyway, we'll be around and junkware free until the world moves to platforms where everything's signed and sandboxed.
But, publishers can license their software under whatever terms they want. They could forbid this sort of automation in the license, or even forbid Ninite specifically by name. As far as we can tell there's no right to automate your own machine that prohibitions like that would be violating.
I think the only defense here is public backlash (thanks everyone!) and/or boycott.
I'm still confused at how making money destroys our credibility. It's a good thing for the people you trust with software updates to be profitable. Pro users paying us for extra features like remote mode lets us offer Ninite free for everyone else.
We don't even run ads on the free site because Pro users pay the bills and we love that we can save people from wasting time clicking Next Next Next.
Our value is keeping the catalog up-to-date and putting a nice interface around the updating process. Not ad-blocking.
We actively uncheck toolbars for maybe 5 apps. If those apps removed their toolbar offers people would still use Ninite to track updates and automate work.
On profits XOR good: We do make money, but we also work really hard to do good as in http://www.paulgraham.com/good.html
Our website is completely free (and ad-free) for home users. We save people from about 15 minutes of mindless installer work every second.
Our $9.99 home Updater product is just something to point home users at when they ask to donate to us. We're a company. We don't take donations.
We also run http://ninite.com/accessible to help visually-impaired people manage software. Actually, until last summer that was about the only way for people to install Flash with a screenreader http://blogs.adobe.com/accessibility/2012/07/flash-player-in...
If publishers want to make updating their software artificially hard there's not a lot we can do except trust that people will see what's going on and move to other products.
Seriously though, we'd lose all our Ninite Pro customers if we pulled any crap with our installations. Since the free version is our marketing department we'd be idiots to mess that up too.
Thanks for using Ninite!
The problem is deceptive software. That we're funded by YC (or that InstallMonetizer is) is a red herring. But it sure does get some clicks!
On a perfect version of HN the top comments would be about solving the problems in posts, not elaborating on them.
Not to dump on HN though. This is a bug in human nature.
Glad to hear you like Ninite and that we saved you time, thanks for using it!
The wording on that choice is incredible too.
It does make for a noisier and more confusing ecosystem though. My mom's still better off using an iPad.
Thanks for using Ninite Pro!
Basically we automate multiple installers and decline toolbars just like you would.
Users range from the nontechnical to NASA. We even have a huge blind user base because these installers are frequently hell to navigate with a screenreader.
We make money selling a Pro version with extra features to businesses and school IT departments. It works well and aligns us nicely with our users' interests.
We ran into this on Windows Chrome too. It was a pain to track down.
But an agent would allow us to build some neat management tools too...
40,000,000 installers and 56 years of work/month. Ninite (YC W08) turns 3.
Free Ninite Pro to patch the Java Zero Day
Those years of updates and photos on the timeline are data that only Facebook has. It's a unique asset and they're putting it front and center.
If people like the timeline a lot it will be an enormous barrier to entry for competing social networks.
We're working to position Ninite as a great general download site and our new Ninite updater should help repeat use. Even with a single app, clicking next next next through an installer is silly. Our paid users end up using Ninite daily at their work already.
A big issue with SEO for us is that normal users don't even imagine that what Ninite does is possible. I think some mix of education and oblique SEO could help, but I think the newness of what we do complicates things a lot.
We aren't hurting for traffic, but it's primarily word of mouth and press so far.