After Stripe froze my account, I started using PayPal and Shopify payments. I'm confused as to why PayPal and Shopify payments are allowed, but Stripe is not. It seems like this confusion is due to Stripe having a large user base! Their risk assessment team is overloaded.Currently, our PayPal and Shopify payments are working well, and we have made over $40,000 in revenue in the past month.It...
Our business, which manages its own inventory, has been erroneously classified as dropshipping by Stripe. Despite providing inventory documents, the misunderstanding persists. Responses from Stripe are generic and unhelpful.Has anyone faced a similar issue and successfully resolved it? How can we effectively demonstrate our business model to Stripe?
We're not here to stir up drama or spread misinformation, but to seek help. Unfortunately, most of our interactions with Stripe's customer support have been met with automated responses, which haven't addressed our specific concerns.
We're hoping to connect with someone within Stripe who can provide more personalized attention to our situation or others who have encountered similar difficulties and found solutions.
We received a notice from Stripe citing unauthorized payments, and they decided to refund all the money in our account to our customers. But here's the catch - we had implemented 3D Secure 2.0 and Stripe Radar for all transactions, virtually eliminating the possibility of unauthorized payments.With each sale we made, we dispatched the purchased goods promptly. By the time Stripe initiated their...