sponno

I got so fed up with my support system, and after years of using tools like Intercom, I built my own platform with everything I've ever wanted in a support desk. The biggest upgrade for me was the MCP connection. I can pull down a ticket with a bug and solve it with Claude (or Codex) and get the agent to fix and then draft a reply in my own voice. It also allows customers to connect their agent to my support desk and ask questions. This would be agent to agent with a human in the loop. But the normal day to day stuff is mainly live support or AI enabled support.

- There's a desktop app tracking the title bar and time you spend in each app. - You can use this 100% free, or sync this back to https://heygopher.ai to match the time up with your active projects. - if you use HeyGopher you can manage your time, team, projects, quotes and invoices.

This pairs pretty well with my normal project https://goodsign.io which is a Docusign alternative that is pay as you go. No subscription.

- look for feedback on the Freelance Rates calculator https://heygopher.ai/tools/freelance-rate-calculator

I love iTerms sidebar tabs - I add emojis to mine for my key projects and any subtask just lives under the master tab like a folder.

Would love to see sidebar tabs - or it sounds like I can code my own.

I like the button idea. 1. I'd love to see it battery powered. 2. I found a vape thing yesterday - I would love to see a battery from a Vape re-used if possible. 3. Lastly - based on a project I'm trying to do now. Can you somehow sleep the microcontroller so it uses no power while in standby and then starts the timer, so you have close to indefinite battery life?

>spending around a quarter million dollars a month on Docusign

That's also how I felt. I find big SaaS companies do so much to make sure you're fully locked in and they don't make it simple.

Informally - from the customers I've talked to, GoodSign is a huge saving on their Docusign bill.

I'll work on making a better pricing page.

The others just have a document limit, eg Docusign has a 100 document limit per user. Docusign has a really high cost per user (I don't charge for users, only for sends).

So it is harder to compare apples with apples – at the end of the day GoodSign is just that simple. $1.50 per send, unlimited users : )

I choose 6 – because that's about the typical team size I see with GoodSign. So that feels like a good comparison.

Thanks for pointing the pricing out - it really is that terrible! Hence why I built a product I would buy and I could understand. : )

GoodSign works really well for multiple signers, employment contracts and small to medium startups that are want a better signing tool and document management - but don't feel like the high prices of other tools is justified.

I built a complete platform over the past 3 years, that doesn't require a subscription and you only pay for what you send. Give it a go if you need to send a document that needs to be signed.

https://goodsign.io