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Ask HN: Uber account hacked, what is the way to resolve?

Hi, My account has been hacked, email address, phone number and name are changed. Charges are being made against my credit card from Russia. When I email support they say my email address do not match (duh!) and mark the issue resolved! Any idea what to do ? I have cancelled my credit card. How to convince Uber that its actually been hacked ?

( Read More... | 1 comment | 3 points | on HN )
Re:Test your browser's safety (according to Microsoft) on Tuesday October 11, 2011 @09:57PM (#3101171)
I cheated. By changing the user agent of Firefox to IE 8 I got 3 (otherwise 2 for FF).
Nice. I never thought code would look so good in print. There should be print paper with great code of the week in it!
Re:Show HN: My network connection monitor for Mac on Saturday October 08, 2011 @09:11PM (#3089335)
Is there something like this for Windows ? (Especially with ip resolution feature )