scottsousa

I'm still working to figure that part out honestly. As you can see, it looks like my account has only been partially restored at this time.

At this time, I still do not have login access to the account and I don't know who "john" is (the public name on the account). I have not been contacted directly by anyone at Twitter support.

If I receive more information I will post it here if I am able to.

I just wanted to provide an update regarding my mobile carrier. I gave them a call today and there were no recent changes on my account. I'm still thinking this was an exploit or vulnerability on Twitter's end. I will continue to try to reach out to Twitter employees.

That's a good thought but I don't think that's the case unfortunately. My e-mail address is not associated with any Twitter account at this time.

Twitter states they cannot find an account with my e-mail address if I try a password reset. As far as I can tell, my previous account has vanished as I mentioned in my OP.

I thought about this a bit further. Wouldn't the join date of May 2019 on the account [0] signify that the user may not have actually reset my password/e-mail address but rather created a new account?

Ether way, I am still going to contact my mobile provider to be sure.

[0] - https://twitter.com/scott

I fear you are correct regarding the accountability unfortunately.

For me, I wasn't active on Twitter as far as tweeting [0] but I was actively reading what my connections were posting.

I've already come to the conclusion that if I don't get my account back I will not be using Twitter for personal use.

[0] - https://web.archive.org/web/20190428220642/https://twitter.c....

You're absolutely right that SMS two-factor authentication isn't secure and that it is the default on Twitter [0].

IIRC at the time I was going to setup two-factor authentication on my device (and to this day), I had an issue with the camera where I could not scan a QR code. On most other platforms I am able to enter in the secret code for my authentication app manually. On Twitter (not sure if this is still true) they did not provide the secret code for me to enter manually.

[0] - https://help.twitter.com/en/managing-your-account/two-factor...

I understand your frustration. I offered to provide my ID to Twitter for verification if it would help. I never heard anything from them in regards to that.

For me, somebody actually tried to extort me with my firstnamelastname account on Twitter. To this day they have it registered still with no tweets.

I'm sorry to hear of your experience with Twitter. I really wish they would give you a precise explanation. Many large companies have humans replying to support requests on a regular basis. It would be nice if Twitter would do the same to provide some context. I don't blame you for quitting Twitter after that.

I'm sorry to hear about your experience. I hope that you are someday able to get your account back. If that is truly the reason your account was suspended, that just isn't right.

If I make any headway with my case and I am able to forward you contact info I will happily do so.

Yes I did. I will call my mobile provider to see if any changes were recently made.

I originally didn't suspect a SIM swap attack as I received a text message from one of my contacts around the time the e-mail address was changed. I was out of town of course and did not have my data on. I saw the Twitter e-mail notification the following day. Checking with my mobile provider will be a safe bet for sure.

Thank you for the info.