Ask HN: What could be putting limit on user engagement?
My SaaS product extracts data from pdf files. Free trial gets users 10 free extractions. Paying users get 100 jobs. User logs into dashboard, uploads pdf, and downloads the extracted data. That is one job.While observing 50 users so far I notice that the user engagement seems to terminate after they run the job for the first time. Even if it is successful. Some users run it a few more times but...