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prudent_ch

Thanks for the suggestion! We will look into firebase integration.

Once you've set up auth integration, in each approved ticket, the user can start a session by clicking a button. The subsequent flow depends on the type of integration. - If it is supabase, we will mint the token and redirect to the url specified in your settings with the token. - If it is custom integration, we will pass the ticket id to the url that you have specified. In your backend, you should handle the request by fetching the impersonation request details, authenticate the user accordingly, and return a redirect.

Show HN: Prudent – Manage user impersonation requests for your support team

https://getprudent.co

Hi HN,I built an app that helps to manage user impersonation requests. Think of it as the ability to create tickets like Jira, but with tighter integration with your auth system.After talking to many developers, I realized many companies either have a user impersonation feature or plan to build one. The impersonation part is not complicated. What's tedious is the parts around impersonation -...

( Read More... | 2 comments | 3 points | on HN )