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If you're reading this... yes, I posted about this a second time, because I did a horrible job of describing it the first time.

Show HN: Compass Pro: AI trained on expert interviews

Hey HN! Philippe, Tyler, and Viet here. We're the cofounders of GetWhys, and we built Compass (https://www.getwhys.io/compass).Our customers (incl. Docker, DocuSign, Typeform...) use Compass to answer difficult questions about B2B software. Things like:- "How much does [vendor] charge for companies like mine? What should I do to implement it without messing up?"- "How does my product stack up...

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You either need: - distribution: have some community effect, where the more users you have, the more valuable the product is (and the harder it is to replicate) - a proprietary dataset: so that it can't be replicated - a cost model others can't afford to replicate - something incredibly catchy (luck!)
I figure that I should (finally) post about the thing that we built / launched. Compass is an AI product trained to give you specific answers to challenging questions about software vendors.

Marketing, Product, and Ops teams use Compass to get critical information they can't find online—like:

- Where customers struggle with their product (and their competitors')

- What terms you should redline in SaaS contracts

- How software vendors price and how to talk them down

- and… any other question they need answers to.

How it works: We trained Compass on InsightDB, our repository of >20,000 firsthand experiences from people who recently purchased and implemented software. (Basically, we have a small army of contractors doing in-depth interviews with people who have bought software). We interview our customers about their experiences using software—you're joining a community of people helping each other.

For any information not already in InsightDB, Compass Pro subscribers get the answer within a 2-week AnswerSLA. (Compass Scale subscribers get answers in just 1 week).

Importantly... the behavior is self-reported (by dog owners), who almost certainly have some bias about their dogs. I know I do. :)
Re:Regrets of the Dying (2010) on Tuesday March 08, 2022 @10:13AM (#30600743)
Haha. Assuming this isn't sarcastic—I would assume that (1) sentiments on the last day are probably similar to many of the days before it, and (2) you should weight the wisdom of those days higher than days early in life, because they have more experience.

If that was sarcastic... you got me.

Re:Breakdown of data on homeless populations across the U.S. on Friday November 12, 2021 @06:54AM (#29198399)
Nobody in these threads is saying that housing them is the silver bullet. But shelter is part of the foundation of a human's hierarchy of needs, and being anything but single-minded about people's right to shelter distracts from helping them obtain it.
Re:Breakdown of data on homeless populations across the U.S. on Friday November 12, 2021 @12:05AM (#29196460)
_What if they want to sleep on the street?_ Let's start by sheltering as many people as we can, and when our problem becomes "too many empty beds", then we can move on to that problem.

_Where do we build them?_ I bet there are choices we can make that house 100+ people for every 1 person who is mildly inconvenienced.

_Are there barriers to living in these dorms?_ No.

Re:The Structure of a Stand-Up Comedy (2018) on Thursday October 07, 2021 @11:10AM (#28787342)
Yeah, that was fantastic
Re:ServiceNow acquires Lightstep on Monday May 10, 2021 @01:36PM (#27108607)
I think you're right -- if only because it's probably the most viable path to growth.

If your value prop is 'we're stable and you can trust us', and your buyers are 'large enterprises that don't like to take risks', your biggest impediment if you have a great product is that you aren't part of a company like ServiceNow.

What's the saying? "The battle between every startup and incumbent comes down to whether the startup gets distribution before the incumbent gets innovation."

Even harder when you need enterprise proof-points...

I think blackmailing someone in the closet is almost always wrong -- I'm sure there's some contrived edge case that could be thought of, but as a whole, it's never okay.

Just because most / all intelligence agencies do something doesn't mean it's okay. It's unambiguously wrong.

Re:Twitter acquires Revue on Tuesday January 26, 2021 @08:27AM (#25915512)
This is a really smart acquisition for Twitter to make. I'm subscribed to a number of substacks (and Patreons) that I only discovered through creators on Twitter.

Job #1 for twitter should be making it easy to subscribe to Revue newsletters from within Twitter. Please do not put the team that rolled out Fleets in charge of Job #1 ;)

Re:IBM is splitting itself into two public companies on Thursday October 08, 2020 @12:44PM (#24720926)
My read is that they're spinning off the professional services wing.
Re:Ask HN: How to learn sales? on Saturday September 26, 2020 @05:58PM (#24602502)
I never thought I'd do sales. For B2B, read: - The Challenger Sale - Value Based Fees - Pitch Anything
Re:Nikon Issues Small Recall for a 16-Year-Old Film Camera on Thursday July 16, 2020 @07:49PM (#23865231)
Think of how much worse tight connections are when your connection leaves earlier than it was supposed to!
Re:Interpol issues 'red notice' for Carlos Ghosn's arrest on Thursday January 02, 2020 @09:54AM (#21935789)
Red notice is different from an arrest warrant.
Re:Philosophy as a public service on Thursday January 02, 2020 @08:41AM (#21935239)
Good question. I'm certain it isn't, but also, you can't give all things for all people.

These thought experiments are useful, interesting, and appealing to certain segments of people. There should be different ways to transmit the same message to others, instead of looking for 'one-size-fits-all'.

Re:Are Passenger Jet Engines Hitting Their Technical Limits? on Tuesday November 12, 2019 @11:00AM (#21515095)
Honestly, even if it was 10% less efficient, I'd be on board with that just to spectate. I'd also invest heavily in barf-bag stocks and neck pillows.
Ebola is really small too!

More seriously, to your point about historical growth + pollution -- (1) this stuff is cumulative and (2) the world is polluting more now than it ever has.

Here's an article on how small pieces of plastic is unhealthy: https://www.insurancejournal.com/magazines/mag-features/2016...

Re:It Started With a Jolt: How New York Became a Tech Town on Friday February 22, 2019 @09:46AM (#19225723)
To add to this -- even when it was a secret, they were still protesting the idea of providing those incentives.
Re:Huge Cavity in Antarctic Glacier Signals Rapid Decay on Friday February 01, 2019 @10:19AM (#19054772)
They're noting that the way that West Antartica is laid out encourages a powerful feedback loop with negative effects. The more it melts, the more it gets into warmer water, which accelerates the melting.
Re:Amazon is becoming more powerful than we realize on Saturday January 19, 2019 @11:38AM (#18947787)
I agree with the back of the napkin math -- but remember, it isn't 1.3% added to the city's population, it's 1.3% added to the part of the city's population that is looking to move, mostly in the past decade, with a focus (in Amazon's case) on living near downtown. It's proportionally much larger, and they're coming in at the higher end of the income strata.

Add that again, but for Microsoft, and then the ecosystem of SIs / ISVs / startups around it, and suddenly you have Seattle's housing crisis.

Re:Amazon is becoming more powerful than we realize on Friday January 18, 2019 @10:24AM (#18939883)
Amazon isn't solely responsible for Seattle's poor city planning (rather, Seattle, Kirkland, Bellevue, Redmond, Tacoma, etc.), but they're certainly responsible for ~50% of the influx of high-paid workers, which has increased housing demand, and that has certainly impacted Seattle.
What? The FDA openly publishes stuff. From long before GitHub was around.

Here's a good overview of how they go about making sure that approved drugs are GRASE (Generally Recognized As Safe and Effective): https://www.fda.gov/Drugs/ResourcesForYou/Consumers/ucm14353...

Re:Ask HN: How to shadow a CEO? on Friday December 21, 2018 @10:04AM (#18733675)
Offer all you want, but remember that if you're doing something, you aren't shadowing. Offer to take notes in meetings for them -- that's probably the most useful thing you could do.

Also, not to doubt your skills, but someone who doesn't have experience in the space "offering to help on sales calls" probably would be a net detriment.

Have a great time!

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