paulmbw

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Hi HN!

If you've been thinking about building a mobile app, this may be of interest.

I'm Paul, and I recently built Launch - a starter kit for building mobile apps. Some highlights include:

- support for Expo SDK 55 - react native 0.81 with new architecture enabled - tRPC backend in typescript - key integrations including Better Auth, Stripe, Firebase and AWS S3 - design supports tablets including iPad

My mission for Launch is not only to share a well architectured codebase but lessons in building secure and scalable apps.

Would love you get your thoughts, especially what's missing that could be a good addition to the product.

Thank you!

Hi, are you hiring remotely? I'm based in the UK.

My work: https://launchtoday.dev

Currently working on secure file intake for Intercom. Recently spoke to a customer and turns out file intake is just a part of the bigger story, currently thinking about processing files, e-signature, client portals and so much more.

Lesson: speak to customers!

https://www.fibrehq.com/

We’re working on Fibre - secure file uploads for Intercom/Crisp, and uploads sent straight to your storage.

I noticed a gap - our customers are required to upload sensitive documents but often hesitate at the thought of uploading documents in the intercom/crisp interface, citing privacy concerns.

I thought, how difficult would it be to build an app that sends documents to your own Google drive - turns out it’s very easy. In a week, we built an app that renders an iframe in the intercom chat interface and sends documents straight to our google drive folder, bypassing intercom all together.

We’re now investigating uploading to s3 or azure blob storage and generating summaries of documents that are sent to the intercom conversation thread so ops teams can triage quicker.

Let me know what you think!

https://www.fibrehq.com/

I'm working on Fibre, a tool for secure file uploads for Intercom

https://fibre.framer.website

We use Intercom for support and our customers need to upload sensitive docs (think proof of address, bank statements, etc.). Intercom’s native uploads aren’t a long-term fit for us (100MB/file limits, docs live on Intercom’s infra which screams data privacy issues for us) and we need files to land directly in our own storage.

Still thinking about what to include exactly, but we appear to be on the right path!

TL;DR - We use Intercom for support and our customers need to upload sensitive docs (think proof of address, bank statements, etc.). Intercom’s native uploads aren’t a long-term fit for us (100MB/file limits, docs live on Intercom’s infra which screams data privacy issues for us) and we need files to land directly in our own storage. We may also want light scanning/summaries of docs so ops can triage faster.

SendSafely is a close solution but pricey -$11.50/user/mo, 10-user minimum). We’re also EU-based and want an EU-centric option.

So, we're building Fibre - Secure file uploads for Intercom and want to gauge interest.

We're thinking it will:

- run as an in-Messenger sheet (triggered from Intercom directly)

- ensure files bypass Intercom and go straight to a specified destination: S3, Google Drive, or Azure

- run webhooks on upload (e.g. notify via slack when a file is uploaded)

- encryption in transit and at rest so it's all secure

- optional lightweight doc scanning/summaries before an agent opens anything (as well as action items for each doc)

Short-lived agent download links (perhaps even password protected)

I'd love to get some initial feedback on this, specifically what you currently use for file uploads (do you use Intercom, SendSafely, or a custom solution). Feel free to comment below or send me a DM for more details

Thanks!

back inside we go guys:(