oconorhickey
Re:Aren't the present customer success tools like Totango and Gainsigh...
on Saturday September 20, 2014 @03:07PM (#8345296)
A lot of it depends on what kind of product you're offering. If it's more transactional in nature with high volume and churn then it mightn't be for you. If you're looking to become more enterprise oriented then it's worth the investment. Conor - Customer Success at Datahug