Show HN: AI chatbot to reduce support costs by 80%
Hey, HN!We have developed a bot for technical support. The task was set to reach the next level of chatbots. The thing is that nowadays bots too often redirect customers to support staff when a question was not found in the bot's presets database or the customer requires some kind of interaction with the company (for example, wants to buy a product). We have succeeded in reducing the percentage...