nitn
Asking to verify a code from the email for which I'm trying to reset the password is stupid and defeats the purpose of having a "recovery" phone number.
I wouldn't be bothering about the account if I had not set a recovery phone number.
I have a recovery phone number in there. I'm verifying it everytime Google asks me to, but then it takes me to verify the code from the same email that I don't have access to.
It makes no sense but that's what's happening.
Here's the flow of how it's going.
Forgot Password → Enter the phone number ending with XX → Enter the code sent to your phone → Enter the code sent to your email (the same email).
I've tried the recovery methods, there's no other way that Google is offering me to recover the account. I'll happily answer all the security questions if Google asks me to.
The current way Google is asking me to verify makes no sense. I don't know the password for the email, how do they expect me to go into that email and verify the code when I don't know the password.
> And how can they be certain you’re the owner?
I am already verifying the code from the SMS that Google is sending to the phone number on the account.
I know that there's no way to actually get this done, but I can verify that's it's my account.
I can verify that I'm the owner of the account Google has been sending the payments for AdSense.
I can verify by signing in from the usual devices that the account was previously signed in from.
Suggest me another sensible way, I'll do it because I'm the owner.
I never thought it would happen to me in this manner. It makes no sense that it's asking me to verify the code from an email that I'm telling them I don't have the password for. Even when I have a recovery phone number set on the account.
That's the problem with maintaining absolute privacy. The privacy and security of your information depends on other people even if you do everything to save it.
Ask HN: Google has locked me out of the account
I forgot the password to my account and I have been trying to reset the password. To reset the password, Google keeps sending a verification code to the same email of the account that I'm trying to reset the password for.I really do not get the point, I do not have the account logged in on any of my devices. I have tried all the previously used devices to reset the password from. It still keeps...
How to De-Escalate a Cyber Conflict
Had this issue with Paypal & Digitalocean. Reddit shadowbans accounts made with VPN.
It was blocked but DO unlocked it once I explained it in an email to them.