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ml-engineer

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Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @02:44PM (#28359345)
Thank you. Very helpful!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @12:38PM (#28357563)
They are so shiny and so smart. It's easy to tell behind it is a group of truly smart people -- marketing, designers, engineers, and etc. Except, working with them have become our worst nightmare, the greatest risk to our existence.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @11:08AM (#28356359)
For anyone interested: Turns out, this is the right place to create a ticket for ICANN Contractual Compliance Complaint https://icannportal.force.com/compliance/s/generic-registrar.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @10:50AM (#28356210)
This truly is why Google should be broken up. I understand the anti-trust argument now.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @10:48AM (#28356194)
At this point, I would like to have NO relationship with Google, period. This has been a nightmare to deal with, and I have learned my lessons. NO GOOGLE.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @10:46AM (#28356182)
Good point!!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @09:15AM (#28355322)
Thank you. I have submitted a report to the ICANN Complaints Office (https://www.icann.org/complaints-office).
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @09:07AM (#28355263)
Thank you, thank you for suggesting this!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @09:01AM (#28355205)
Yes! We are moving everything away from Google. No more Google products. Personally I have been fooled by their shiny, easy-to-use UIs. Turns out it's a trap!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @08:44AM (#28355054)
Indeed! We have contacted them 15 times, and provided as much detail as possible for case resolution. Forty-two hours later, we have yet to receive a single reply! It's truly astonishing.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @05:24AM (#28354003)
Sure, we have been doing this for several years so we are aware of these pitfalls. The issue is the way Google has been handling this case. There is no process, no communication. They have made extreme threats, with nothing to back it up, no way to respond.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @05:06AM (#28353900)
Forwarded you the original email. Thank you so much!!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @04:59AM (#28353863)
Exactly, I am learning it the hard way. I have been warned many, many times before (about Google) but I did not take them seriously.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @04:49AM (#28353819)
Absolutely not! We use double opt-in, with explicit subscribe call to action. We are fully GDPR/CCPA compliant.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @04:08AM (#28353634)
Thank you, especially for recommending Mint.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @03:12AM (#28353385)
We could not transfer the domain. I would like to because the whole community is currently being threatened. Not to mention, personally it could result in "termination of your account," the Google account that I have been using for more than a decade (for my emails, cell phone, wallet, etc)!
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @02:35AM (#28353258)
That's from the past 30 days.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @01:09AM (#28352957)
Sure, we did reach out to Google Domains support team. They acknowledged the case as valid, however, could not answer any questions about it (because it is being handled by the compliance team). We spoke with 5 different agents so far.
Re:Ask HN: Suspended by Google Domains on Monday August 30, 2021 @12:54AM (#28352898)
The suspension notice was definitely sent by Google:

From: [email protected] Subject: A message from Google Domains SPF: PASS with IP 209.85.220.75 DKIM: 'PASS' with domain google.com DMARC: 'PASS'

The email said:

Hi there,

Your domain was reported for spamming activities and will be suspended in 3 days. ... It may result in cancellation of your domain registration or termination of your account.

Regards, The Google Domains Support Team

---

So far the experience has been exactly the same as how Gitbook described their similar situation: https://blog.gitbook.com/tech/post-mortems/06-20-gitbook-dom....

No one at Google would answer any questions. And we have no idea what to do right now.

Ask HN: Suspended by Google Domains

We received a notice that our domain (registered with https://domains.google/) will be suspended in 72 hours due to a spam complaint. Truth is, out of 205,169 emails sent, only 15 of them were marked as spam.There is no one at Google who would help. And now we have less than 42 hours to resolve this issue. Failing that, our website will be cut off from more than 500,000 community members...

( Read More... | 49 comments | 63 points | on HN )

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