kylestetz
The truth is that the traveling exhibits (Body Worlds, Harry Potter, etc.) make a lot more money for them and do not require the ongoing maintenance burden. They have a reduced ability to design the exhibits as precisely as they used to and the physical stuff takes a tremendous amount of work and expertise to do well.
That said, the museum is run by people who care deeply about science education and the proliferation of touch screens is something they are sensitive to. The type of content has a lot to do with it (a physics exhibit has no excuse not to be 99% physical interactives), as does the fact that they tailor exhibits to many different styles of learning so that there's something for everyone.
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