kmckeaigg

kmckeaigg on Hacker News

YouTube - Design Coding

Posted by kmckeaigg on Friday March 28, 2008 @02:45PM
from the youtube.com dept.

http://www.youtube.com/watch?v=a0qMe7Z3EYg

( Read More... | no comments | 4 points | on HN )

Yahoo Embraces The Semantic Web - Expect The Internet To Organize Itself In A Hurry

Posted by kmckeaigg on Thursday March 13, 2008 @11:07AM
from the techcrunch.com dept.

http://www.techcrunch.com/2008/03/13/yahoo-embraces-the-semantic-web-expect-the-web-to-organize-itself-in-a-hurry/

( Read More... | 35 comments | 55 points | on HN )

Anonymous Commenting to be Outlawed

Posted by kmckeaigg on Thursday March 13, 2008 @10:43AM
from the mashable.com dept.

http://mashable.com/2008/03/10/anonymous-commenting-to-be-outlawed/

( Read More... | no comments | 3 points | on HN )

Busy Twitter a poster child for new communications

Posted by kmckeaigg on Thursday March 13, 2008 @10:32AM
from the theindustrystandard.com dept.

http://theindustrystandard.com/news/2008/03/13/busy-twitter-poster-child-new-communications

( Read More... | no comments | 3 points | on HN )

Re:5 rules to get customer support right on Thursday March 13, 2008 @10:31AM (#135962)

I have found you really just need one rule: Care about the customers problem. Just care. It is important to be clear that you can't fix every problem. It is also important to fix the problems you can... but I have found that whether you fix the problem or not, you will win customers over if you actually just care about them and their problem.