khanzain

Thanks for feedback. It is very valuable.

As for the payments process, a customer would simply pay through a credit card. The payment is held in escrow until the vendor has completed the assigned task and the customer confirms that it is complete. The payment is then released to the vendor. If the task is not completed or not up to quality, the customer gets a full refund.

So the customer has the confidence that his/her money is safe and will only be released once the task is complete. The vendor is motivated to do a good job and has the guarantee that once the task is complete payment will be received.

This whole process is automated and happens within the app.

Exactly.

Great feedback. In our workflow, as soon as a task request is submitted via the app, the customer (immigrant) is matched with a vendor back home. The customer will know by name which vendor they are matched with and can even collaborate with the vendor through a messaging feature. If the customer wants more info they can view vendor details and bio within the app also.

In your point #5, not sure exactly what you are asking but in our app you pay directly through the app using a credit card - payment verification is done through the payment gateway provider.

It is also a mindset of many immigrants: always have a backup plan. My parents have lived outside of Pakistan for over 40 years and recently moved to the USA. In all that time they always had a home back in Pakistan and kept investing in more property. I am sure this is the case with immigrants from most other countries also.