News for hackers. Stuff that matters.

junetic

Show HN: Turn Your Support Tickets into Product Insights (Zendesk → Slack)

https://www.usercall.co/usercall-cx-zendesk

Support teams handle hundreds of tickets but rarely analyze them systematically. Patterns like workarounds, feature confusion, or rising escalations often surface too late.This tool:Analyzes Zendesk tickets daily (last 7 days vs 30-day baseline)Detects workaround language, expectation gaps, and escalation trendsSends Slack alerts when thresholds spikeIncludes real customer quotes for...

( Read More... | no comments | on HN )
it takes a bit of time for llm to process. After first login-free use—login is used to prevent repeated free use abuse (It does cost us significant LLM credits) It is still free though after login
Good point thank you. Just updated!

Show HN: Instantly surface the assumptions behind a UI screenshot

https://app.usercall.co/ai-user-testing

Many UI issues I’ve seen aren’t visual problems but unchecked assumptions about users.I built a small tool that takes a UI screenshot and makes those assumptions explicit, along with the risk of being wrong.It’s meant as a quick design pre-mortem or critique before shipping.Would love feedback on whether this way of critiquing UI is actually useful.

( Read More... | 4 comments | on HN )

Show HN: AI Qualitative Analysis Better Than ChatGPT

https://www.usercall.co/qualitative-analysis

If you've ever tried dumping a bunch of transcripts or surveys to chatGPT for nuanced quoted tags and themes to extract qualitative insights and patterns—you likely know the results are not great.We built a tool that makes qualitative and thematic analysis way much more nuanced and accurate than chatGPT while 10x faster than manual tagging.Try it out and let us know what you think.

( Read More... | no comments | 2 points | on HN )

Show HN: AI Qualitative Analysis

https://www.usercall.co/qualitative-analysis

Analyzing user interview transcripts, survey results and other user feedback data can take days and takes a lot of rigor. So we built an AI qualitative and thematic analysis tool that makes this much easier and automated so you don't have to painstakingly tag user quotes and try to find patterns manually.

( Read More... | no comments | on HN )

Show HN: Improve cognitive focus in 1 minute

https://apps.apple.com/us/app/one-minute-focus/id6741880407

So last year I made a dot on a website based on a brain science study cited from Andrew Huberman. Basically the finding is that if you visually focus on something (like a dot) for 30-60s, it will actually improve your cognitive focus ability.People really enjoyed the dot on the website as it actually helped with focus and doubled as a deep breathing tool (which is also scientifically proven to...

( Read More... | no comments | 2 points | on HN )

Show HN: One Minute Focus (iOS)

https://apps.apple.com/us/app/one-minute-focus/id6741880407

So last year I made a dot on a website based on a brain science study cited from Andrew Huberman. Basically the finding is that if you visually focus on something (like a dot) for 30-60s, it will actually improve your cognitive focus ability.People really enjoyed the dot on the website as it actually helped with focus and doubled as a deep breathing tool (which is also scientifically proven to...

( Read More... | no comments | on HN )

Show HN: 1:1 AI voice user interviews

https://www.usercall.co

As a founder with background in user research, I was skeptical at first if an AI voice interviewer would really work. After testing and iterating with hundreds of live users of consumer and enterprise apps—the conversations have been super insightful.It will never replace talking live with your users but it will be 10x more insightful than surveys with the same speed and scalability.Try out a...

( Read More... | no comments | on HN )

Show HN: Let AI Interview Your Users

https://www.usercall.co

As a founder with background in user research, I was skeptical at first if an AI voice interviewer would really work. After testing and iterating with hundreds of live users of consumer and enterprise apps—the conversations have been super insightful.It will never replace talking live with your users but it will be 10x more insightful than surveys with the same speed and scalability.Try out a...

( Read More... | no comments | on HN )
Re:Show HN: I Built an AI Voice User Interviewer on Wednesday May 15, 2024 @03:32AM (#40364083)
Happy to answer any q's

Show HN: I Built an AI Voice User Interviewer

https://www.usercall.co

As a founder with background in user research, I was skeptical at first if an AI voice interviewer would really work. After testing and iterating with hundreds of live users of consumer and enterprise apps—the conversations have been super insightful.It will never replace talking live with your users but it will be 10x more insightful than surveys with the same scalability.Try out the live demo...

( Read More... | 1 comment | on HN )
Re:Show HN: Improve cognitive focus in 1 minute on Tuesday February 13, 2024 @08:36AM (#39357448)
Timer hidden. Dark mode addded!
Re:Show HN: Improve cognitive focus in 1 minute on Tuesday February 13, 2024 @08:35AM (#39357437)
Hover on top of page to choose bg/contrast
Re:Show HN: Improve cognitive focus in 1 minute on Tuesday February 13, 2024 @08:34AM (#39357431)
Its slow now :)
Re:Show HN: Improve cognitive focus in 1 minute on Tuesday February 13, 2024 @08:34AM (#39357427)
Using tailwind. Animation should be slower and smoother now
Re:Show HN: Improve cognitive focus in 1 minute on Tuesday February 13, 2024 @08:31AM (#39357402)
updated with slower time to match animation with optimal inhale.exhale time
Re:Show HN: Improve cognitive focus in 1 minute on Sunday February 11, 2024 @07:12PM (#39340148)
Thanks for the feedback. Slowed down and contrast issues have been addressed!
Re:Show HN: Improve cognitive focus in 1 minute on Thursday February 08, 2024 @07:07PM (#39309588)
haha love these ideas
Re:Show HN: Improve cognitive focus in 1 minute on Thursday February 08, 2024 @07:05PM (#39309574)
Thank you for the great suggestions! Will add them to the list
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @09:57AM (#39289323)
I would also like to know! Breathwork is important and it'd be nice to follow some routines and also somehow track my breath during sessions or throughout the day
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @09:50AM (#39289219)
thanks for the feedback! Yea not intentional. Just made it smooth out at bit at the end
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @09:21AM (#39288865)
Good question on how much boost. I'm not sure. Will try to dig up the original studies
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @09:04AM (#39288674)
Ack. Just applied a fix on the scroll. Not sure what to do with when mobile phone goes to sleep. Will look into it
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @09:03AM (#39288662)
good feedback! thanks
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @08:51AM (#39288525)
:/
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @08:50AM (#39288515)
cool. so exhale longer than inhaling and repeat multiple times. I think this works. thanks for sharing
Re:Show HN: Improve cognitive focus in 1 minute on Wednesday February 07, 2024 @08:43AM (#39288439)
Haha. Well have you tried meditation?

Older »