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joshpangell

Update: I finally got through to Akamai. Got a tip from someone to email [email protected] instead of abuse@. I received a response within a day or so and got the domain unblocked by Nomium.
Thanks for the advice
That'd be a last resort if we can't get it somehow whitelisted. But since the product isn't live, it is technically still possible.
Thanks. It isn't email that is getting blocked, viewing the domain in a browser. Looks like the domain potentially used to host malware.
Excellent idea. Shall try. Thanks!

Ask HN: Newly purchased domain blocked by ISP filters – what to do?

I'm the CTO of a web company and we recently purchased a domain intended for use on a new product. After a short trial release, we found that the domain was filtered by a handful of European ISPs. With some research, and limited communication with abuse@, we are confidant that one of the sources of the block is Akamai's Nomium security product. We've been unable to get any kind of response from...

( Read More... | 10 comments | 11 points | on HN )