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jonathanbull

Re:Why is it so expensive to send an email? on Monday October 26, 2026 @03:56PM (#50249994)
CEO of EmailOctopus here (sending multiple billions of emails a year) so I have a bit of experience in this area.

As others have mentioned, a lot of the cost comes down to managing IP reputation and deliverability. But there's also the infrastructure needed to send emails at scale, process billions of events (bounces, opens, clicks) and pass those events back to the caller, which all needs to happen within seconds at scale. Most users also expect click tracking, which means more infrastructure, more domains to protect against blocklists, and more due diligence on who's sending through your platform.

That's not to say most providers aren't charging too much, IMO, but it's not quite as simple as it might first seem.

That said I haven't come across anyone charging $15 for 1,000 transactional emails, as the OP suggests. Probably a typo. For comparison, SES is $0.10 per 1,000.

Re:I tried every top email marketing tool on Saturday November 16, 2024 @05:30PM (#42159965)
CEO of EmailOctopus here. I was just about to offer this clarification, so thanks for commenting! Confirming that we offer auto-plan downgrades (and if you prefer it to not be automatic, as a lot of people do, you can manually increase/decrease your tier at any time).
Re:Ask HN: Who is hiring? (December 2023) on Wednesday December 06, 2023 @06:09PM (#38550748)
EmailOctopus | Full Stack PHP Dev | ONSITE (London, Manchester) or REMOTE (permission to work in UK required) | Full-time

EmailOctopus is a simple, intuitive and affordable email marketing platform. We’re a small company making a big impact — with a growing customer base we’ve gone from strength to strength over the past seven years. Some of our current clients include Jaguar Land Rover, Universal Music, Bear Grylls, WaterAid and NPR.

We’re looking for a talented Full Stack Developer to help us make EmailOctopus the preferred email marketing platform for thousands of users around the world.

More about the role and to apply: https://workinstartups.com/companyjobs/view/id/137850

(please mention you heard about the role here)

The market for entrepreneurs/companies who know how to create some IAM credentials but don't have the time or skills to build an entire email marketing platform on top of Amazon SES is bigger than you think (I co-founded EmailOctopus which does the same thing without the database hookup, which is a cool idea).

Good luck with it @kashnote

Re:Ask HN: Support SaaS on Saturday April 23, 2022 @11:57AM (#31135409)
We went through about five different platforms for our SaaS (EmailOctopus) before settling on Help Scout. It’s excellent.
Re:How Does FaceTime Work? on Friday August 20, 2021 @12:33PM (#28248002)
Can't speak for the quality, but video calling has been available on desktop (Windows/MacOS) for a little while now –

https://techcrunch.com/2021/03/04/whatsapp-rolls-out-voice-a...

Re:Ask HN: Who is hiring? (June 2021) on Thursday June 03, 2021 @11:15AM (#27382568)
EmailOctopus | UK / LONDON | REMOTE

We're looking for a senior PHP developer.

Since 2014 we've been making email marketing simpler, more intuitive and better value, to help anyone with an audience grow. We're sending over 100 million emails a week and processing a huge amount of associated data – 10 TB and counting! Doing this affordably (fair pricing is one of our core values) brings some unique and fun challenges.

You should apply if:

- You're excited by our technical challenges

- You have the right to work in the UK, but enjoy working flexibly from anywhere in the world

- You have 5+ years experience in PHP and its web frameworks, like Symfony/Laravel

- You're passionate about writing clean, well-tested and maintainable code

- You like the idea of working for a small company and having a big impact, and you have the ability to work with a high degree of self-motivation and limited supervision

Apply here: https://jobs.gohire.io/emailoctopus-s1ldhpbq/

Re:Gmail having issues on Wednesday December 16, 2020 @01:45AM (#25439795)
It's a real headache but should be fully reversible. @shmoogy hit the nail on the head: we'll run through our events in that timeframe, inspect the raw bounce reason to check it relates to the Gmail outage, then undo the actions that the bounce caused.

The reason why this is so nasty is not because Gmail went down, but because they returned a 5XX permanent failure and not a 4XX temporary failure for these bounces. Literally every email provider will respond to a permanent bounce by suppressing all further emails to that email address (it's permanent, after all!), so the fallout from this will be huge.

Re:Gmail having issues on Tuesday December 15, 2020 @07:20PM (#25437340)
CEO of an email marketing platform here (EmailOctopus). If anyone's curious, here's a chart showing our bounce rate to Gmail addresses over the course of the week:

https://pbs.twimg.com/media/EpUE20UXYAEa_Uv?format=jpg&name=...

That's a peak of 90% of Gmail inboxes bouncing – and this has been going on for almost 24 hours.

Can I throw my hat into the ring? I run an email marketing platform (https://emailoctopus.com) that’s affordable and aimed at entrepreneurs/makers with newsletters. Shoot me an email if you’d like a discount.
Re:Ask HN: Who is hiring? (May 2020) on Friday May 01, 2020 @01:08PM (#23044189)
https://emailoctopus.com/careers | UK / LONDON | ONSITE OR REMOTE We're looking for:

- Backend engineers

- PHP Developers

- Senior PHP Developers

Since 2014 we've been making email marketing simpler, more intuitive and better value, to help anyone with an audience grow. We're sending over 100 million emails a week and processing a huge amount of associated data – 10 TB and counting! Doing this affordably (fair pricing is one of our core values) brings some unique and fun challenges.

You should apply if:

- You're excited by our technical challenges

- You have the right to work in the UK, but enjoy working flexibly from anywhere in the world

- You have 2+ years experience in PHP and its web frameworks, like Symfony/Laravel

- You're passionate about writing clean, well-tested and maintainable code

- You like the idea of working for a small company and having a big impact, and you have the ability to work with a high degree of self-motivation and limited supervision

Apply here: https://emailoctopus.com/careers

If anyone's looking to learn more about road layouts (who isn't?!), Road Guy Rob has a good channel:

https://www.youtube.com/channel/UCqdUXv9yQiIhspWPYgp8_XA

Re:WeWork sells Meetup on Monday March 30, 2020 @06:18PM (#22732789)
Try Ticket Tailor
Re:Ask HN: Who is hiring? (March 2020) on Thursday March 12, 2020 @09:45PM (#22563991)
https://emailoctopus.com/careers | UK / LONDON | ONSITE OR REMOTE

We're looking for:

- Backend engineers

- PHP Developers

- Senior PHP Developers

Since 2014 we've been making email marketing simpler, more intuitive and better value, to help anyone with an audience grow. We're sending over 100 million emails a week and processing a huge amount of associated data – 10 TB and counting! Doing this affordably (fair pricing is one of our core values) brings some unique and fun challenges.

You should apply if:

- You're excited by our technical challenges

- You have the right to work in the UK, but enjoy working flexibly from anywhere in the world

- You have 2+ years experience in PHP and its web frameworks, like Symfony/Laravel

- You're passionate about writing clean, well-tested and maintainable code

- You like the idea of working for a small company and having a big impact, and you have the ability to work with a high degree of self-motivation and limited supervision

Apply here: https://emailoctopus.com/careers

I've done this loads of times. Albeit in the UK and Canada, where the card reader is brought to your table.
Re:N26 will be leaving the UK on Tuesday February 11, 2020 @02:27PM (#22301745)
I highly recommend Monzo.
Re:Apple fined for slowing down old iPhones on Friday February 07, 2020 @05:17PM (#22271692)
Re:Don't rinse with water straight after toothbrushing on Friday January 24, 2020 @07:55PM (#22143848)
Water in the UK is also supplemented with flouride. I think the point is that toothpaste contains more.
Re:Superhuman and the Productivity Meta-Layer on Friday January 17, 2020 @11:57PM (#22082384)
Re:Apple’s iPhone Software Shakeup After Buggy iOS 13 Debut on Thursday November 21, 2019 @01:13PM (#21597351)
Yep, louwrentius is referencing this Jobs quote - https://www.goodreads.com/quotes/445621-when-you-re-a-carpen...
Re:Sendy Is Insecure: How Not to Implement ReCAPTCHA on Saturday November 09, 2019 @03:47AM (#21490419)
Seeing as you asked, I’ll give my startup a shameless plug:

https://emailoctopus.com/amazon-ses

Re:Sendy Is Insecure: How Not to Implement ReCAPTCHA on Friday November 08, 2019 @02:48PM (#21486006)
I run a service in the same space (https://emailoctopus.com/amazon-ses) and we see a lot of Sendy defectors. Their code desperately needs a rewrite.
Re:Email marketing regulations around the world on Friday October 18, 2019 @01:43PM (#21293448)
As far as I know CCPA isn't enforced until 2020, but yes, it eventually should. We'll also try and cover more EU countries soon. Pull requests welcome in the meantime.
Re:I stopped setting a financial goal for my SaaS on Tuesday October 15, 2019 @12:08AM (#21255482)
I’m a little biased (being the CEO) but check out EmailOctopus. We connect to Amazon SES and if you've got fewer than 2,500 contacts/subscribers you'll be on our free tier.

https://emailoctopus.com/amazon-ses

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