jakebrereton

Thanks, @cowboyvc. Onward and upward!

Yes! We're super pumped about the embeds, @mfkp. We're also seeing a ton of user traction on them. Excited to make them free today!

Thanks a ton for the support, @scootklein!

To infinity... and beyond!

Thanks, @chuparkoff! We couldn't have gotten this far without your support along the way. Really appreciate it!

Thanks a ton for your praise and support, @ewittman!

Thanks so much, @jsilvers!

Hopefully our new free tier is just what all of those teams need, @tnachen. Please let us know what they think!

Thanks so much, @tmoyal!

Awesome this fits the bill, @jschumacher. We'd love for you to give it a try!

Hi there,

Jake here, and I work on the Jira team at Atlassian. Thanks for this feedback. I know historically that Jira hasn't been as performant as many users would like, and in the past year we've made some enormous improvements to close this gap!

You can read more about some of the performance improvements we've made in Jira Server here: https://www.atlassian.com/blog/jira-software/introducing-jir...

And in Jira Cloud here: https://community.atlassian.com/t5/Jira-articles/6-ways-we-v...

Any questions or concerns, or to speak further with myself and a Jira PM, please shoot me an email: jake (at) atlassian.com.

Jake here, and I work on the Jira team at Atlassian.

On the topic of feature bloat, this is something that our teams take very seriously. The fine line our PMs and Engineers are always trying to walk is ensuring Jira remains the most customizable and extensible project and issue tracker on the market while also providing individual teams within Jira an experience that is simple and intuitive enough to never bog them down. In short, it's striking the perfect balance between power and simplicity, both for admins as well as teams.

Based on much of the feedback we've received, we're making good progress on this front with the next-gen project types that we launched a year ago. Next-gen projects marry the power of Jira with the simplicity of Trello. You can learn more about the next-gen experience here: https://www.atlassian.com/software/jira/next-gen.

If anyone on this thread has specific feedback that they would like to share with myself and some of the Jira PMs, we would sincerely welcome the opportunity to speak with you. Please shoot me an email: jake (at) atlassian.com.

What you're saying here really resonates, and it's something that we, at Atlassian, have heard from many of our users. The Jira team has been hard at work on a brand new project type that aims to give teams running "scrumish" the perfect opportunity to build a board and workflow that will truly fit any style of work (even work with an odd schedule, multiple projects at once, and that requires a mixture between operations and dev!).

We've gotten a lot of feedback that often times the strict structures of scrum and kanban are overly burdensome, yet teams still want and need some basic guardrails (as well as the ability to modify their processes on the fly). Our Product team is still testing and iterating on this new project type quite a bit, and if you're up for it, we'd love to give you an early demo and get your honest thoughts and feedback.

If you're interested, please shoot me an email and we'll find some time for a demo: [email protected]

Jake

Jira PMM @ Atlassian

Hi enkitosh,

My name is Jake and I work on the JIRA team at Atlassian.

Thanks for sharing your experience with JIRA and I'm very sorry that the product hasn't lived up to your expectations. Performance on JIRA Cloud is something that we have made significant investments in over the past several years, but it sounds like you haven't experienced any of these gains in a meaningful way. It's entirely understandable why you're frustrated with 8-9 second load times and this is something that is not acceptable for any user.

If you'd be interested in a brief call I would love to chat with you in person to hear more about your concerns with JIRA and where we can improve. I would also like to use that time to connect you with one of our support engineers who can take a look at your instance, see why you might be experiencing such heavy load times, and help you get your instance properly backed up.

If you're up for a call please DM me on Twitter @jakebrereton. I'm happy to work around your schedule and would welcome an opportunity to speak with you.

All the best, Jake