iloveluce

Interesting. Given that OpenAI and Anthropic are steadily moving down the stack (e.g. remote execution, Codex desktop, Claude Code integrations), how do you think about defensibility? Do you expect the labs to eventually offer a cloud-native ADE themselves, and if so, what advantage do you think an independent platform retains?

Also, do you see Boxes supporting OpenCode and self-hosted/local models in the future? If the rented machines have enough RAM and GPU access, it seems like there could be an interesting path toward a model-agnostic platform rather than being tied to the frontier labs.

Wow, this is exactly what Peter Thiel was talking about...

https://www.youtube.com/watch?v=fQ4rc7npiXQ

All those manufacturing woes that happened after Elon tried to automate everything in the manufacturing process https://www.cnbc.com/2018/04/13/elon-musk-admits-humans-are-...

The founder claims he has investments from Sequoia, Andreessen and Social Capital??!?!

This is from their Techcrunch https://techcrunch.com/2021/03/22/crypto-social-network-bitc...

I don't think this true which makes me think this is a scam

“At this point, the TuSimple trucks carrying packages for UPS still have an engineer and a safety driver riding along”

Seems like they’re as far along in the process as all the other companies

Hi HN,

I’m Luciano, the co-founder and CTO of ScopeAI (https://www.getscopeai.com/). We’ve built a product that helps teams track and prioritize bugs and feature requests being reported through user feedback.

Support, sales or marketing teams report countless bugs and feature requests they’re hearing them from users to product teams. But as a PM or engineer, you need context - you need to know who’s reaching out, what they’re saying and how many people are affected.

ScopeAI makes that easier by using NLP to find all the conversations related to a bug or feature request once it’s been added by someone on your team.

Congrats to Segment! We (ScopeAI) got a chance to work with Calvin and the team to build an integration. The processes couldn't have been clearer and the value add for our customer is huge!

For most of these products the api is relatively easy to use to pull conversational data.

Or use ScopeAI :) (Biased since I work there)

I agree so much that I built an entire company around it.

The insight and nuance that comes from reading support conversations is second to none but more importantly emphasizing with your user enables you to focus more on building intuitive products.

Also it seems like their reported NER is just serving up the spaCy NER.

“spacy_ner service which provides Spacy NER annotations.” [0]http://nlp_architect.nervanasys.com/service.html

Have a link to that video?

Here is the HN discussion to Part 1 https://news.ycombinator.com/item?id=16217241

Pretty surprised how much Equifax spent trying to win this case. I'm sure they're doing it to dissuade others from suing them as well but after reading this I really want to sue myself. I wonder if they'll appeal the verdict again.

We currently support Zendesk, Intercom, Freshdesk, Salesforce, Livechat, Front.

Yes we support email support threads!

Co-founder and CTO here, we had launched earlier on hacker news https://news.ycombinator.com/item?id=15286463.

Happy to answer any questions

ScopeAI (YC W17)| www.getscopeai.com | SF | NLP and Backend engineer| Full-time, Onsite

We analyze customer conversations using NLP to find insights that help businesses make better decisions.

For example, quantifying for a cruise ship company how many complaints are about a certain ship's bathroom sizes or how much praise they are getting about that new pool they installed said ship.

You would be joining a small, well-funded team; happy to share more in private. You will also have a ton of ownership and autonomy within the company!

NLP Engineer will ideally have 2+ years of experience with NLP

Backend Engineer ideally has some data science/statistics background.

Contact me directly at [email protected] or go through https://angel.co/scopeai

You pulled through. Thanks :)

I'll bite your bait. Just made an account, my address is xrb_3zrgt5ocbm6u5xjy8xxy8q918bi5rg7eimu5suywjmgebnwnhy4d63bwohk3

Although this site doesn't seem all that secure

Brings to mind Will.i.am's startups pivot to enterprise voice controls[0] which they call Omega [1]

[0] https://www.cnbc.com/2017/11/06/will-i-ams-start-up-i-am-rai...

[1]https://iamplus.com/enterprise/

I hope NSA is doing the same with Russian Cyber Defense systems. This is what NSA should be focused on and not on turning its eavesdropping capabilities towards the homeland.

What if an adversary where to hack the NSA warehouses were all communications swept up by their eavesdropping efforts are stored?

Just downloaded and it's been super fast and beautiful so far, going to try it out for a week and see how it goes!

Generally homogeneity in language works better for the analysis (accuracy is higher) but we do capture tickets with some mixed languages. In this case, we mark the non-english word as an irrelevant entity instead of translating. Spanish support however is next on our roadmap of languages to support!

Yes we can automatically apply established tags to incoming support tickets and there is the option to delete and merge similar tags that ScopeAI generates and assigns to tickets as well!