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iharris

Absolutely - I sent a brief e-mail to the address in your bio. Thanks!
Totally agree with you. In the case of this clinic, they get almost all of their referrals by word-of-mouth these days. However, they've noted that the new generation of twentysomethings will generally do their homework on Google before calling in. Might be useful for the clinic to prepare for the eventual shift to millennials as their primary clientele.

With that said, most of the SEO companies that cold-call them are quite shady. Other clinics in the city have had their search rankings drop after hiring SEO services who use scummy tactics. The new "snake oil" perhaps?

Some good advice so far; thanks, everyone!

My wife is in contact with the College of Physicians and Surgeons to keep them abreast of the situation. We'll see if she can engage their lawyers. She's also documenting everything as it has happened.

I did a little bit of snooping through WHOIS records. I think the SEO company is based in Montreal so we might be able to do something domestically about it.

The BBB does operate in Canada; we checked and this company isn't listed, unfortunately.

Ask HN: An SEO startup is impersonating a physician. What should I do?

Background: My wife works as an administrator at a Canadian cosmetic surgery clinic. The physician, Dr. C., is quite successful and is ranked #1 in our city on sites like RateMD.Yesterday, she was cold-called by an SEO startup in an attempt to sell her a revamped website and SEO services. He said they had already designed a placeholder website, and that he would personalize it for them if the...

( Read More... | 60 comments | 133 points | on HN )
Re:Launch a Water-Propelled Satellite into Deep Space on Tuesday December 03, 2013 @03:02PM (#6842776)
Portal 2 reference:

http://www.youtube.com/watch?v=xeKMS62GrTI

Edit: It's clear that someone in NASA is a Portal fan - they sent a laser-etched image of Wheatley up with an HTV-3 resupply craft:

http://www.escapistmagazine.com/news/view/118637-NASA-Sends-...

Re:Open Source Point of Sale on Friday November 01, 2013 @01:02PM (#6654901)
I've worked for a POS company for five years and boy, do I have some stories about the industry! I definitely agree with the OP that the market is littered with terrible products that were knocked together in VB or Delphi, overpriced, and put together with little consideration for actual use cases.

With that said, I don't think that there exists a 'one size fits all' solution. For small and medium retailers without their own IT staff, a service contract makes a lot of sense (consider hardware failure or a corrupted database, or re-training on the system's admin functionality for example). These guys often have a very large inventory and I doubt that a lightweight product (eg Square Register) can manage it elegantly. Unfortunately the needs of these retailers often result in a huge, enterprise-y solution that is both cumbersome and expensive to maintain.

Large retail franchises generally hire firms to tailor a POS product for them, service it, and integrate it into their existing ecosystem (SAP, PeopleSoft etc.).

I think the small retailer market is really interesting and some newcomers like Square Register are shaking things up. Small retailers are often family-owned and really need a product that works out of the box, is easy to configure and use, accepts credit cards, and is very inexpensive. If the POS is designed intelligently then there retailer can probably run the entire thing themselves as long as they don't need special features (think gas stations, loyalty programs, and other markets like hospitality).

I think the OP's project looks awesome and it seems to be targeted at small businesses with low- to medium throughput and where the manager is reasonably technical (see the reviews from the SourceForge page where people dont know how to set it up - these folks probably need a ready-made solution or a consultant). I could also see consultants taking this and extending it to compete with a lot of the existing products out there, which I would be really excited to see!

Yeah, this was a good lesson how not to manage a large IT project. They didn't really understand the requirements or anticipate the user load, but the cost estimates were WAY off - from an anticipated $2m annual net cost, the actual net cost ballooned to $66.4m for 2010-2011. To be fair, the federal government was also at fault here but this absolutely blows my mind.
It's worth noting that CGI was also responsible for the ill-fated long gun registry in Canada, which was recently canceled due (in part) to massive cost overruns [1] and inability to cope with large numbers of users.

[1] http://en.Wikipedia.org/wiki/Canadian_Firearms_Registry#Cost...

Those bezels look larger on one side... which must make their work lean heavily to the right. /snark

In all seriousness, though, I can't imagine how they are going to be any more productive at those resolutions than they would be with traditional input methods, not to mention the sore arms that these will cause.

Re:Government Down For Everyone Or Just Me? on Saturday October 05, 2013 @03:13AM (#6499820)
Yes, but it's more of an extended vacation for lawmakers than a real government closure. Maple syrup farms and Hockey Night in Canada are unaffected, thankfully.
Re:Yelp Hipster Finder on Monday July 01, 2013 @07:39PM (#5974517)
Try the "sketchy" keyword... is that the infamous Tenderloin that I hear about? (I haven't been to SF before)
Related: There's a fellow named Bradley Garrett who did his PhD dissertation on "Place Hacking". GQ has an awesome article of the crazy places he has explored and his run-ins with law enforcement when "hacking" certain restricted locations.

http://www.gq.com/news-politics/newsmakers/201303/urban-expl...

Re:Meet the Spy Chief Leading Us Into Cyberwar on Wednesday June 12, 2013 @10:39PM (#5871997)
I love the Threat Level articles that Wired produces, but if I see the word "cyber" one more time, I am going to go nuts.
My thoughts exactly. For controlled situations where the photographer can dictate the subject's distance, pose, and lighting, I'm sure an iPhone would do just fine. But often, a photojournalist finds themselves in a situation where the environment is beyond their control: a concert with a laser light show, fast-moving athletes in action, or coverage of a natural disaster where your distance requires a telephoto shot.

Don't get me wrong - I use my iPhone's camera frequently and I think it's great. But as a photojournalist where your story (and your livelihood) depends on "getting the shot", you need to be knowledgeable and prepared to shoot in the worst conditions possible. The iPhone can do some awesome things, but you just can't fake good glass with software.

Full disclosure: I sell event photos to my local newspaper that I could not have gotten at all if I had used my smartphone.

Some context: Rob Ford is the mayor of Toronto, the most populous city in Canada. This is the newest of numerous controversies during his time in office.

Edit: it's also worth noting that Mayor Ford's relationship with the media has been... colorful. Some funny cases include him calling 80% of journalists "maggots" (1) and lying about a drunken outburst back in 2006 (2).

(1) http://read.thestar.com/#!/article/51a27b477b1eacc589c3f4ae-...

(2) http://www.cbc.ca/news/canada/toronto/story/2006/05/03/tor-f...

Re:Apparently standing desks can hurt too on Thursday May 16, 2013 @02:29PM (#5720189)
I thought that it was obvious that if you stand for 8+ hours, you'll want to be wearing proper footwear and/or have a standing mat. Your entire body weight is borne by your feet - treat them nicely!

Folks with weight problems or diabetes tend to have foot issues as well - exaggerated pronation/supination, plantar fasciitis, and swelling to name a few. There are solutions for nearly all of these problems and are highly recommended for general use, not just for standing desks.

Re:Google's self-driving car gathers almost 1 GB/sec on Tuesday April 30, 2013 @04:20PM (#5634626)
I'd love to see better integration of live traffic safety data into the cars' navigation (ie. Highway police logging lane or road closures). So, if there's a big accident on a major freeway, cars will automatically begin to find early detours rather than getting caught in gridlock.
Re:Augmented Reality in a Contact Lens on Tuesday April 30, 2013 @04:01PM (#5634538)
I've been using Acuvue Oasys (IIRC) for a while now. I'm on the 4-week disposables but my optometrist is getting worried about increased blood vessel growth in my cornea. I think my eyes may just be particularly sensitive - this is happening despite me wearing lenses for a max of 12 hours a day and not exceeding the recommended 4 weeks of wear per lens.
Re:Google's self-driving car gathers almost 1 GB/sec on Tuesday April 30, 2013 @03:53PM (#5634499)
There's a great presentation about Google's self-driving car here (check the second half for video of the real-time telemetry that it gathers):

http://youtu.be/YXylqtEQ0tk

One of the things that I found really interesting is how the car inches forward at a stop sign in order to show the "driver's" intent to other drivers. Lots of actions that seem to be second-nature for human drivers have to be carefully emulated here.

Re:Augmented Reality in a Contact Lens on Tuesday April 30, 2013 @03:17PM (#5634302)
Forget about AR contact lenses, I'd be stoked if they made a lens that is safe and comfortable to wear and doesn't have to be thrown out every 2-4 weeks. :)
Re:Gearbox acquires Homeworld on Monday April 22, 2013 @07:30PM (#5592373)
Win-only for now, as far as I know. I'm not sure if there are plans to make it cross-platform, but the dev has been pretty receptive to feedback on the forums.
Re:Gearbox acquires Homeworld on Monday April 22, 2013 @07:24PM (#5592351)
Anyone looking for a modern Homeworld-esque experience might want to check out StarDrive (currently in beta, available on Steam). It's a 4X RTS which shares some design elements with HW and mixes in some of Civ's colony management and sci-fi themes from EVE Online.

Disclaimer: I have nothing to do with the developers; I simply tried the beta on Steam and found it pretty intriguing.

Yeah. Software can fake a lot of things, like DOF or vintage film effects - but you can't fake good glass or a wide-aperture lens.
I would say that a DSLR is useful for taking nice-looking photos in more challenging situations than a phone can (places with poor lighting, fast movement, or where depth-of-field or magnification are important). It's depressing that a lot of amateurs use a $700 DSLR on AUTO to take pictures of their lunch though.
Re:How we use Trello and Google Docs on Wednesday February 27, 2013 @02:19PM (#5294239)
This was posted on HN nearly ten months ago:

http://news.ycombinator.com/item?id=3853688

Re:Listening to music with hearing aids on Wednesday February 27, 2013 @01:03AM (#5290946)
This is the impression I've gotten. People try to be sensitive or PC with good intentions, but there's a lot of awkwardness still. Just seeing the replies to my question show that there doesn't seem to be a consensus for specific terms, but your advice to simply 'stay classy' seems to be the way to go.
Re:Listening to music with hearing aids on Tuesday February 26, 2013 @05:38PM (#5289154)
An honest question: I've always referred to this condition as being "hard of hearing" but the author implies that it's impolite to call it as such. Is there a better term that we should be using?

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