iYanderz
Personally, I would argue that Ubiquiti handled the pandemic much better than other companies. Take the Cloud Key firmware: Back when it was first released, the thing was so unstable it had to be reset every few weeks. Every firmware update required a factory reset. Nowadays, it's solid. Even flashing beta builds is a smooth, issue-free process. Features like person and vehicle detection in their Protect lineup are a much welcome addition, as is the revamp of the Protect app. All of this happened during the pandemic.
I know people whine about how Ubiquiti unified everything under a global login, but come on.. if it works, it works. It's hardly a reason to bash Ubiquiti because you're upset you temporarily have to sign into ui.com.
Now, maybe they are putting more effort into Protect than they are into the network side of things. I don't know, because I primarily use them for Protect. With that being said, I'm fairly satisfied.