Ask HN: Is a survey a good way to get user feedback?
I run a startup web app and I am looking for more feedback on what current users like, dislike, if they share it with friends, what they'd like to see implemented etc. Is a survey a good way to accomplish this or should I take another approach? I already have a feedback button on the site but I think the feedback it captures is only a small segment of my user's thoughts. If I do a survey,...