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Ask HN: Is a survey a good way to get user feedback?

I run a startup web app and I am looking for more feedback on what current users like, dislike, if they share it with friends, what they'd like to see implemented etc. Is a survey a good way to accomplish this or should I take another approach? I already have a feedback button on the site but I think the feedback it captures is only a small segment of my user's thoughts. If I do a survey,...

( Read More... | 1 comment | on HN )
Re:Ask YC: Review my startup, Userfly on Monday December 08, 2008 @10:35PM (#390900)
how does it differ from http://www.clicktale.com/?
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @09:45PM (#386523)
A user can send a song from Cherrypeel to any friend (on their wall or in a private message) and they can vote on the song directly in facebook. They don't need to sign up for the app to listen to the song but will need to sign up tosend the app on to another friend. http://apps.facebook.com/cherrypeel/
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @06:19PM (#386307)
cherrypeel.com
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @06:19PM (#386305)
That's me, cherrypeel.com The icon is fixed;)
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @06:18PM (#386304)
It's http://cherrypeel.com. I was trying to start a general discussion and not spam HN.
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @05:55PM (#386265)
we were thinking about that to get it out in time for Christmas. Do you think these apps would help us gain traffic or just give our existing users another way to interact with the site?
Re:Ask HN: How do I get to that next level of traffic? on Thursday December 04, 2008 @05:22PM (#386226)
We have started to focus on that, trying to get people more involved and giving them reasons to come back to the site. It is a weakness of ours at this point but something that is solvable.

Ask HN: How do I get to that next level of traffic?

I run a social music website that is getting a steady stream of visitors (1,000) each day. We've been on the front page of Reddit (several times), featured in newspapers, blogs, podcasts etc. while these help us grow, our growth rate of active users isn't tremendously high. We have recently created a Facebook app to help spread the word about our site. Is there anything else that can be done...

( Read More... | 36 comments | 25 points | on HN )