gfragin

Super powerful tool Oras is very very talented

been watching @oras build this for a while now and so impressed with the product and the logic behind every feature

I'm talking about the need to open each workspace individually to see whether there are any messages relevant to you

cheaper is better

long term we would need enterprise buy in short term, users have been able to use the site

the enterprise case is definitely a more involved sales cycle but so far quite a bit of interest

our thoughts exactly.

interesting perspective the overwhelmed PM is one instance of the bombardment with questions and requests from multiple sources. this will not fix organizational issues but it should assist knowledge workers with staying on top of things to be done

what would you like to see? happy to elaborate

there is a web version at https://followup.loophq.com/ and just sign in at the top of the page. or you can try the full product at https://www.loophq.com

Point conceded.

fair points all. we are looking to address the overload through the prioritization so maybe that will somewhat address the first concern I agree there are multiple use cases.

absolutely right. that is already on our radar given the types of customers we are currently talking to. we are also seeing increased scrutiny from the API providers who are insisting on their own security audits to allow API access.

we hope we can help you be that superhero! Jira is on our roadmap for future integrations

thank you I hope you will try it out.

thank you for the feedback. a couple of comments 1. if you use cloud based services (google, office365, slack etc) which are the only services we currently integrate, your company already allows a third-party to access your email and chat history. 2. depending on the circumstance, we are prepared to discus an on prem deployment and in fact are already involved in some of those discussions.

thanks for your questions FollowUp is powered by the Loop HQ backend (loophq.com) and is in essence the task extraction functionality broken out into a stand alone product. 1. when a user connects a platform (google for example), the Loop backend runs the metadata from the platform's content through its graph database to identify where does a specific email or file fit in to the user's world. based upon that analysis, Loop scores each contact and by association, each content item with a "Loopscore" which determines the relative importance of that contact or content. this is a continuously iterative process and is impacted by the user's continued behavior. 2. I refer you to our privacy policy which outlines the considerable protections and restrictions we have put on ourselves in order to safeguard user information https://loophq.com/privacypolicy

I would be happy to discuss further

thanks miker64 our experience has actually not been that - and once security teams have had a chance to review there has been terrific acceptance. we are only interacting with information that is already on a cloud platform and our protections, policies and structure look to build on that security not subvert it. the common fear is that we would aggregate information and sell to third parties and that is dealt with in our privacy policies https://loophq.com/privacypolicy

we totally understand the concerns and are hyper-vigilant about security and access to user information. the permissions we ask to approve are the minimum and standard permissions required by the underlying cloud platform (google, office365, slack etc). part of the loop functionality allows the user to interact with content that exists on the user's underlying platform i.e. read/reply/forward emails, open/access/edit files etc. all of that is specific to the individual user, is protected through the encrypted credentials and token provided by the cloud platform upon oauth and governed by out privacy policy and terms of use.https://loophq.com/privacypolicy

couldn't agree more. its been great

the thinking here is that if a PM is managing 3-4 projects with 5-8 people per project at any given time, there are potentially hundreds of questions/requests that come in per day. Yes - some come in through tickets but rare is the time that is so regimented. just putting them on a list requires an assistant until now until now

no third parties and thank you for your support!

all - thank you for submitting your comments. couple of points 1. as per our privacy policy which I will make sure is live asap - - we do not share data with any third party and we do all the processing in house 2. the google privacy requirements are quite rigorous and we just went through a re-approval process under their new guidelines 3. thank you for identifying the typos...thought that was fixed 4. regarding formalizing the request process, our experience is that its difficult to mandate that a third party only use a certain channel and even if you do things slip through the cracks

I would be delighted to continue this conversation with any and all. thanks for your input.

Early testers are also welcome