gahikr
Brown is a member of ... the Federalist Society.
At first I bought her an e-reader and a subscription to a library that had more ebooks than our local library. That gave her access without driving and she was able to adjust the font, font-size, contrast and brightness to her satisfaction. That worked for several years.
My backup plan for things getting worse was to move to audiobooks which she refused to try earlier because it felt like giving up to her. Braille was out of the question. Unfortunately vision loss is often, but not always, a precursor to dementia which I now know. She slowly stopped most activities she enjoyed entire life.
In some ways, attitude it the most important tool. Acceptance of things you cannot change, adaptability and creativity to handle unexpected events along the way, and compassion to support her in her journey.
I'm also surprised an activist hasn't attached a TOS to sending payments such as "By accepting my money you agree to pay me $1 Million dollars for any time I spend more that 5 minutes with customer service without my dispute being settled."
I seem to remember a case where someone altered the fine print agreement on a credit card application and the credit card company lost the case with the consumer, but I forget the details.
I’m surprised you are the only one mentioning this. You change the rules of the game, you change the game.